My order was canceled due to fraud, but it came from my account. What should I do? December 13, 2019 11:06 Updated Please contact us with your order number as soon as possible. Related articles I have a question about the shop, the products or my order. Who should I contact? Can I cancel my order for a refund? Pre-orders: Shipping information Limited edition and pre-ordered items When will my order be shipped/How long will it take to receive my order? Comments 0 comments Article is closed for comments.