I have a question about the shop, the products or my order. Who should I contact? December 13, 2019 11:05 Updated All questions can be submitted here. Please note that sending multiple emails or questions will slow down response times. Related articles When will my order be shipped/How long will it take to receive my order? Pre-orders: Shipping information Limited edition and pre-ordered items Can I cancel my order for a refund? I received a damaged item. How can I exchange it or receive a refund? Comments 0 comments Article is closed for comments.