Can I cancel my order for a refund?
- If your order has not yet shipped, we may be able to cancel it. Contact us immediately with your order number and the reason for your cancelation.
- If your order has already shipped, we cannot cancel or refund it until the item(s) are returned to our warehouse.
- If your cancellation request is not processed before your order is shipped, we cannot be held responsible for the return shipping costs.
- Cancellations and refunds are irreversible once they have been executed.
- Refunds are only returned to the original account from which the order was placed. We are unable to refund other bank accounts or credit cards.